METRIC - DRIVEN: RAF, HEDIS & CMS RATINGS

Growth | Retention | Accountability

Customized Call Center Solutions

         Multilingual teams in USA Offices

       HIPAA Compliant

Growth

Everything we do for our clients is anchored in revenue goals and acquisition costs. InTouch is a uniquely positioned growth channel with powerful reach and engagement. We are relentless in helping your business.

Retention

Our expert team deepens customer relationships with purposeful outreach, whether it’s making appointment scheduling easy or simply providing useful information. In what can be an impersonal digital world, nothing keeps a customer happy like a friendly, helpful voice.

Accountability

We’re sticklers for process, transparency and detail because your business is our business. Our clients have peace of mind knowing InTouch invests heavily in compliance, CRM technology, quality assurance, policy, procedures and data security.

High Volume and Multi-Touch!

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Services

Professional Outreach with Industry Expertise​

Industries

Insurance Carriers

Insurance Carriers

Our member outreach campaigns help you deliver exceptional patient care, improve health outcomes and strengthen your business.
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Medical Groups

Medical Groups

InTouch has deep expertise in what doctors and physicians need to improve HEDIS and RAF scores. We drive membership engagement and hit performance targets.
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Physicians

Physicians

We provide dedicated patient outreach to make sure your customers are coming in for scheduled appointments and picking up prescriptions, helping to close the care gap.
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Customized Campaigns

Customized Campaigns

Don't see your industry? We build customer campaigns specific to your business, industry and volume. If you need to engage customers by phone, we’ll figure out the details.
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