HITRUST Certification

Phase 1 - COMPLETE

Pre-Assessment 100%

Phase 2 - COMPLETE

Remediation Planning 100%

Phase 3 - COMPLETE

Remediation Implementation 100%

Phase 4 - IN PROGRESS

HITRUST Readiness 64%

Overview

We are in the process of becoming HITRUST certified!

InTouch Marketing Call Centers is pursuing HITRUST Certification to demonstrate its commitment to meeting industry-leading standards for safeguarding sensitive health information. Achieving HITRUST certification ensures a robust and secure framework for protecting patient data, establishing trust with clients, and enhancing compliance with regulatory requirements, thereby reinforcing the company’s dedication to maintaining the highest standards of security and privacy in the healthcare sector.

Download Official HITRUST R2 Brochure

Implementations

HITRUST Common Security Framework (CSF) is the gold standard for securing electronically protected health information (ePHI) and helps Us here at InTouch excel in areas such as information security, compliance, and security awareness. HITRUTS combines elements of various well-known international information security standards such as:

HIPAA

Regulates healthcare data security and patient privacy.

ISO/IEC 27000-Series

Offers best practices for information security management.

NIST 800-53

Provides a catalog of security controls for federal information systems.

PCI-DSS

Ensures secure handling of credit card information.

SOC 2 Type 2

Evaluates service organizations' security, availability, and processing integrity.

Q4 Timeline

Before certification by a validated assessor, InTouch Marketing Call Centers must adopt and implement the 19 domains of the HITRUST CSF into our organizational policies, procedures, and information security infrastructure. We are working closely and diligently with HITRUST-approved/certified assessors to ensure that we fully understand and adequately meet HITRUST standards – this means identifying gaps and constantly improving and iterating upon our information security infrastructure.

HITRUST Readiness

Currently in progress

HITRUST Validation

Slated for end of Q4 2023